- McJobs and Workers -

confusion between individuals and corporations

In Reply to: Abusive employee to other employees posted by Sue Sallee on August 01, 1997 at 16:33:27:

: On 7/28/97 I was in the McDonald's on W Jefferson St., Springfield, IL. While I was there the person whom I assume was a supervisor according to her behavior, Jan, berated the other employees behind the divider between the counter and kitchen. She did this in a loud voice with a very demeaning manner. It did not seem to bother her one bit that everyone in the facility could hear her and, in fact, seem to take a lot of pleasure in humiliating these other employees. I know that McDonalds has a policy of employing mentally challanged and older workers, but I could not see the other employees clearly, so I have no idea if they fell into this catagory. The other person with me filled out a complaint card while we were there and I have spent quite a bit of time trying to find an address either on or off line to file this complaint. This incident really started my day with a bad taste in my mouth and it was not due to the food I ate there. She was yelling at them for preparing too much food in advance, but it was sold while we sat there, in fact it was sold within 10 minutes after her verbal attack. The other front line employees ducked their heads and seemed to want to be disassociated from this person. Sue Sallee.

Once again, I see that a complaint listed here, levelled at McDonald's, has everything to do with an INDIVIDUAL and nothing to do with a corporate policy authorizing & advancing abuse!! Certainly, all vitriolic & nasty persons are employed by McDonald's alone, because, after all, employing these types of persons is what keeps the customer coming back!!! How ridiculous! You were right to bring it to their attention. No company doing as much work with the public as they do would be as successful as they are if they made a POLICY out of hiring these types of workers. If you want to slam McD's, stick with legitimate corporate gripes. There are rotten employers and rotten employees in EVERY organization!!!!!!

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