I have nothing against immigrants [who come to our country LEGALLY] who are willing to work for a better life for them and their families (and not mooch off the public dole while sitting on their butt).However, this looks like a case of a management who farts around and isn't making sure it's staff is properly trained to do the job right. You need to tell the manager or supervisor to start doing his job, and make sure the customers get quality food and accurate service.
In Dallas, many convenience stores are staffed with immigrants who likely mean well, but are very poorly trained by managers who don't give a shit. That also goes for several fast food places. More than once I've found myself fantasizing about giving the manager or training supervisor a few good kicks in the ass when an immigrant (only person on duty, speaks very limited English) struggled with the credit card reader, or had trouble with the personal check processing procedures.
To these people, this message: Get with it!!! Train these employees properly...and insist they learn the language!!! [There are plenty of non-profit organizations that teach English nationwide.]
None.
