Use of Pcanywhere, Close-up, Carbon Copy with Zoom/Modems (non-V series) In the modem setup where you have a choice of modems. Pick Hayes (smartmodem) 2400 or Hayes 2400 compatible. Set your speed (2400) and XON/XOFF flow control (or NONE). You do want the software to follow connect speed. Hayes V series modems have some proprietary commands (non - CCITT) which will cause an error used with a Zoom / modems. It is recommended that you use a non-existent COMport (3 or 4), or REMOVE serial 2 rather than just disabling serial 2.