TECHNICAL SUPPORT ITEMS & UPDATE SPECIALS Changing on-screen font colors: In some cases, changing the color setup may make your program easier to read (e.g. grayscale notebook). Simply reinstall the HMA but choose "grayscale" or notebook setup at the "Options" screen. __________________________________________________________________________________________ Printing In Windows 3.1 To print using the Windows version of the Home Medical Advisor, you must have a Windows 3.1 supported printer driver installed. Technically speaking, the HMA really does not print. When you push the Print button inside the HMA, a Windows-owned dialog box appears used to select, and optionally configure, the printer. After a print is started, the text being printed is sent to the Print Manager application. From this point, Print Manager must not "drop the ball." Most word processors and page publishers will not use Print Manager because they have their own printer drivers installed (that's what you paid for when you bought the software). To keep the price of the HMA reasonable, we decided not to add our own drivers when Windows is already doing this expensive work for us. If you can successfully print using another page publisher program (WordPerfect, AMI Pro, etc.), then choose the "Print To File" option on the Print dialog box and simply name the file as a *.txt file and save it to your hard disk (for example, sample.txt). From this point, you may either bring that *.txt file into your favorite word processor for printing, or print it from a DOS prompt using the command PRINT SAMPLE.TXT. Make sure you execute this command from the directory that contains the text file. The DOS print will give you a draft (text) print and not a graphics (TrueType font) print. ___________________________________________________________________________________________ Changing Printer Text Fonts The printer font is Arial by default. If you want to print in other truetype fonts, see below. EXAMPLE If you want to print in the same font that is displayed on the screen then you must modify your HMA.INI file. Sample #1 is the way your HMA.INI looks if you used the default installation. Modify the HMA.INI file to appear as Sample #2 if you want to print in Times New Roman. This is most easily accomplished by cloning the end of the file, starting at [DescriptiveText) and then changing it to [PrinterText]. Be careful, you must end up with a HMA.INI file that looks like the one in SAMPLE #2. Remember to save the file after any modifications and then relaunch the HMA as before. SAMPLE #1 [Directories] DataFiles=C:\HMA\WINDATA [Colors] TextScheme=COLOR [GeneralPrintOptions] PageHeight=56 [PrintToFileOptions] PageWidth=80 TabSize=4 CarriageControl=CRLF [DescriptiveText] FaceName=Times New Roman Height=-19 Weight=NORMAL IsItalic=YES SAMPLE #2 (after modification) [Directories] DataFiles=C:\HMA\WINDATA [Colors] TextScheme=COLOR [GeneralPrintOptions] PageHeight=56 [PrintToFileOptions] PageWidth=80 TabSize=4 CarriageControl=CRLF [DescriptiveText] FaceName=Times New Roman Height=-19 Weight=NORMAL IsItalic=YES [PrinterText] FaceName=Times New Roman Height=-19 Weight=NORMAL IsItalic=YES The font typed in under FaceName= will control what font your printer uses. ________________________________________________________________________________________ RE: Insufficient Memory under Windows 3.1 The Home Medical Advisor for Windows requires 4 MB of RAM memory for operation. Currently, Microsoft recommends at least 4 Mb of RAM (physical memory) for normal Windows 3.1 operation (many experts now recommend 8 MB). If you operate the HMA without enough memory, you can receive a variety of error messages. For example, you may see "Cannot convert images to bitmaps", "Cannot load data file headers", "General Protection Fault", or "Insufficient Memory" (among others). All of these messages are saying the same thing: there is not enough memory. If you have a PC with only 2 MB of RAM you should get more memory. A 1 MB RAM chipset is fairly inexpensive and is usually quite easy to install. Contact your PC manufacturer for details on adding RAM memory. If you do not know how much RAM memory is on your PC, then exit Windows and type MSD at the C: prompt and press the Enter key. This diagnostic program (provided by Microsoft) will let you know several important facts about your PC. You should familiarize yourself with your PC's configuration because it comes in handy on a regular basis. If you have a 4 MB (RAM) or more machine, try the following. At Program Manager, pull down the Help menu and select 'About Program Manager...'. This display will report your memory with Windows launched. The number should be at least 2,900 KB to execute the HMA correctly (this number can vary based on the percentage of system resources free). This same display should also show you to be operating in the 386 enhanced mode (make sure you are). One way to increase your memory available to Windows is to increase your swap file size on hard disk. Basically, this will take some of your hard disk space and allocate it for Windows. This is a cheap substitute for RAM memory. Consult Microsoft and/or your Windows User Manual prior to making any memory adjustments to your PC. Go to Control Panel and double- click on the "386 Enhanced" icon. On the resulting screen, push the button marked Virtual Memory. Now choose the Help button to see how you adjust your Virtual Memory. Normally, you should have about 15-20 MB of your hard disk free to use a Permanent Swap File for Windows. If your hard disk is "stacked" (for example, using DoubleSpace or Stacker), you must create a Temporary Swap File. Windows will automatically recommend the largest swap file you can make, based on the amount of free space you have on disk. After the adjustment is made, you must restart Windows. Check your available memory under the Program Manager|Help|About Program Manager... (outlined above) to make sure your available memory has increased. Try launching the HMA with your new adjustments. _____________________________________________________________________________________________________ Updating the HMA CD-ROM As of September 1994, we released version 4.0 of the Home Medical Advisor Pro for CD-ROM. This program has many new features: Introducing Home Medical Advisor Pro V4.0, the largest and only CD-ROM-based medical software, which contains over 650 megabytes of symptom analysis, medical record keeping, drug interactions, and much more all in one package. It's medical database is supported by over 1,000 "real life" super VGA graphics, to produce the largest color atlas of medicine ever assembled on disk. Included is a library of more than 70 full motion videos demonstrating everything from brain surgery to infant CPR. New "say it" feature pronounces medical terms for you! Analyze your symptoms or access information on diseases, injuries, household poisons, medical tests, drugs, nutrition, and diets. Over 25,000 hypertext links, embedded in over 3,000 pages of text, connect related topics for rapid access. The on-line 3,000 word glossary provides you with instant pop-up definitions. Home Medical Advisor Pro includes Your Medical Records, which allows every family member to record 14 different types of medical histories that can be stored, updated, and printed in either a physician-style format or as a wallet- sized report for travel. HMA Pro features InteRact a new drug and food interaction analyzer. Enter in a customized list of medications, nicotine, caffeine, alcohol, or foods to produce a drug interaction report that can be exported to your printer. Reports up to 500,000 interactions. Creates custom Medical-Legal documents like "Living Will" and "Durable Power of Attorney." Home Medical Advisor Pro is so realistic, a censor function had to be added to detect and warn users of "overly graphic" images. -----------------------------------------------5 Ft. 10 Pack Update Special------------------------------------------------------------------------- 5 Ft. 10 Pack Users: $24.95 (FL residents add $1.50 sales tax) Credit Card (Visa, MC, AmX, Dis)#__________________________________________________Exp______________ Name____________________________________________________________________________________________ Company_________________________________________________________________________________________ Address__________________________________________________________________________________________ City_______________________________________State___________Zip_____________________________________ Phone (day)_______________________________________________________________________________________ To Order with Same Day Shipping Call (407) 779-0310 or, mail check or M.O. payable (US Funds) to: Pixel Perfect, Inc. 10460 S. Tropical Tr. Merritt Island, FL 32952 (enclose $9.00 for S & H if outside USA, Canada, or Mexico) FAX (407) 777-0323 Phone (407) 779-0310