Viewing the Alarm log

The Alarms display keeps a log of all alarms, also called Automatic Event Notifications (AENs), that have occurred on the disk arrays. An alarm occurs when the ATA RAID controller requires attention, such as when a disk array becomes degraded and is no longer fault tolerant. SMART notifications appear in this display. Alarm messages are categorized by the following levels of severity:

 

The Download Error Log button allows you to save the alarm messages and SMART data to disk. If necessary, the saved file can be shipped to 3ware Customer Support for troubleshooting assistance. A button is also provided to erase the logged data. The SMART data is displayed in hex format and may appear to be garbled if displayed on an ASCII text editor. To read the SMART data, use a program that can display hex data.

 

The Extended Error Log is a text file that records AEN information along with the AEN’s severity. If the severity of the AEN is of "Error" level, a capture of the Download Error Log  is also provided in the Extended Error Log. The location of the Extended Error Log text file is listed at the bottom of the Alarms page.  To change the location that the error log is saved to, type a valid path and then click the 'Change Location' button.  

 

 

 

The Clear All Log Entries button is provided to erase the logged data.