View status using a standard browser

Open the 3DM browser window by starting your standard web browser and entering the URL of the system where 3DM is running in the address bar of your browser. The default URL is http://localhost:1080/ or http://127.0.0.1:1080/.

 

 

Home

Disk arrays and independent disks are listed on the 3DM Home display. Disks that are members of an array are indented and listed below their parent array. The type and size of the disks or arrays are listed as well as status of each array. For arrays undergoing rebuilds, the rebuild status for each drive and port is displayed, as shown in the display.

 

 

 

Details

The Details display gives ATA RAID controller version and status information in text format, which is helpful when contacting 3ware Customer Support with questions or for troubleshooting.  Its text format allows you to select the text in the window with your mouse and use the system clipboard to cut and paste it into e-mail or documentation.

 

The Details display gives the following detailed information on the 3ware disk I/O subsystem:

 

• The hostname is displayed. This is the name that is typed into the web browser, along with the specified port, to bring up 3ware 3DM (e.g. http://<hostname>:1080)

• The number of 3ware ATA RAID controllers in the system is also displayed, as well as the current version of the operating system including service level and any service packs that are installed.

• Detailed information on the controller is displayed, such as its model number, serial number, firmware and BIOS versions, Unit count (total number of disk arrays on the controller), and part numbers of the chips on the 3ware card.

• Information is displayed on each unit (a unit is a disk array or JBOD). The array status, capacity, write cache status, RAID type, and disks in the array is displayed.

• Information is displayed on each subunit (a subunit is a drive used in a particular array). The individual drive status for each drive is displayed.

• Under drive count is displayed. This includes detailed information on the individual disk drives, such as disk drive status, disk drive capacity, model number, and serial number.

 

Before sending an e-mail or calling 3ware Customer Service, it is a good idea to take a snapshot of the Details display so that you can respond to questions about your system configuration to the Customer Support representative.

 

 

Monitor

The Monitor display is useful for overall visual status of your disk arrays. The Monitor display opens with either a green (all OK), yellow (during array initialization or rebuild), or red (error alarm) banner. A monitor window may be opened for each system if you have multiple systems to monitor. Status for all systems can be checked at a glance by minimizing each Monitor display, leaving the status color indication visible.

 

Alarms

The Alarms display keeps a log of all alarms, also called Automatic Event Notifications (AENs), that have occurred on the disk arrays. An alarm occurs when the ATA RAID controller requires attention, such as when a disk array becomes degraded and is no longer fault tolerant. SMART notifications appear in this display. Alarm messages are categorized by the following levels of severity:

 

The Download Error Log button allows you to save the alarm messages and SMART data to disk. If necessary, the saved file can be shipped to 3ware Customer Support for troubleshooting assistance. A button is also provided to erase the logged data. The SMART data is displayed in hex format and may appear to be garbled if displayed on an ASCII text editor. To read the SMART data, use a program that can display hex data.

 

The Extended Error Log is a text file that records AEN information along with the AEN’s severity. If the severity of the AEN is of "Error" level, a capture of the Download Error Log  is also provided in the Extended Error Log. The location of the Extended Error Log text file is listed at the bottom of the Alarms page.  To change the location that the error log is saved to, type a valid path and then click the 'Change Location' button.  

 

 

 

The Clear All Log Entries button is provided to erase the logged data.

 

 

Settings

The Settings display allows you to configure 3DM's email notification, password, background task rate and cache settings.

 

 

Configure

The Configure display shows arrays, member drives and status.  From the 3DM Configure display, you can designate an available drive as a hot spare, schedule  rebuilds and media scans, or remove and add a drive as part of a hot swap procedure.

To access the Configure display, enter the URL of the 3DM port in the address bar of your standard web browser. You must be connected to the same network as 3DM. The default URL is http://localhost:1080/ or 127.0.0.1: 1080. Navigate to the Configure display.  The display shows all drives attached to each 3ware controller.

 

 

Use this display whenever you need to rebuild a mirrored array.

 

Related Topics

Help

The Help display  provides direct links to 3ware's website and online help documents.