Mac OS X contains two built-in technologies you should use to provide assistance when users need it: Apple Help and Help Tags. Both technologies deliver context-sensitive help to your users and, when used together, contribute to improved ease of use and learning.

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Help Yourself Help Others

Among the myriad features in Mac OS X is an integrated "help" system called Apple Help.

An Overview of User Assistance Technologies

Mac OS X supports two user help components: Apple Help and help tags. Help tags allow you to provide temporary context-sensitive help whereas Apple Help allows you to provide a more thorough discussion of a topic or procedure.

Electric Butterly's HelpLogic

HelpLogic's award-winning design removes the development headaches usually associated with help authoring with time-saving features like the built-in Visual TOC Builder, Project Workshop, HTML Editor, Link Manager and more.

QuickerHelp

This rapid development tool will assist Help professionals and technical editors in making the transition from the RTF-based Help systems to the HTML-based Apple Help in a single pass.

User Experience Topics
Accessibility Help Technologies Design Tools

User Experience Headlines Reference: NSSegmentedCell Class Reference 2009-01-06 Reference: Installer JavaScript Reference 2008-12-16 Sample Code: SpotlightFortunes 2008-06-06 Sample Code: HID Calibrator 2008-05-07 Sample Code: HID Config Save 2008-05-07

User Experience Help Technologies Reference Library Documentation Sample Code Technical Q&A's

Help Authoring Mailing List Discussions pertaining to the development and implementation of Apple Help technologies, including Help Viewer and Help Tags.