Phone Amego User's Guide

Caller ID Lookup

        Introduction Description Configuration Bluetooth Google Voice Landline VoIP Placing a Call Caller ID Lookup Lookup Files Web Applications Augmented Caller ID Call Records Daylite Integration Helpful Hints Spotlight on Innovation Phone Amego Application Frequently Asked Questions (FAQ) Thank You! Reviews & Comments About Us

Lookup Files (Blocking Unwanted Calls)

Phone Amego Lookup Files let you tailer how Phone Amego responds to incoming calls. You can

block or ignore incoming calls from a specific telephone number, or identify a set of callers

without cluttering your Address Book. There is a local "Phone Amego Lookup File.csv" stored on

your computer, and an optional remote file identified by a web URL. Both files use the same 3

column CSV format  (Comma Separated Values). The three columns are labelled: Phone

Number, Display Name, and Action. CSV files can opened or exported by most spreadsheet or

database programs, and are easily edited using a simple text editor (like Apple's TextEdit).

Imagine you have a FileMaker Pro or Bento database of employees. While you could write an

AppleScript to open your database and search for a corresponding person each time a phone call

arrives, the result is likely to interrupt your other work. With Phone Amego Lookup Files, you

can export your employee names and phone numbers as a CSV file, edit them in Excel or

Numbers, and then share them with other users via Apple's built-in Web Sharing by pointing

other copies of Phone Amego at the corresponding URL.

You can add callers to your local lookup file as calls arrive. If you receive an unwanted call for

example, you can use the Action menu at the lower right of the Call Status window to select

"Lookup File -> Block".

Block will tell Phone Amego to Decline or Hang Up subsequent calls from this number. Ignore is

similar but also prevents the call from being logged. Add causes Phone Amego to add the

corresponding caller ID to the Lookup File (replacing any previous information). Search retrieves

the saved name (if any) for the phone number currently shown.

You can use a partial phone number or prefix like "900" to block all calls from 900 numbers.  An

easy way to ensure the prefix matches the caller ID string received is to block a call as it arrives,

and then edit the lookup file to remove any digits after the desired prefix. Pressing the Show in

Finder button will show the lookup file making it easy to open in your preferred program.

◀ Previous    Next ▶