Phone Amego User's Guide

Softphones

        Introduction Description Configuration Bluetooth Google Voice Landline VoIP Linksys/Sipura ATA OBi110 ATA Polycom IP Phone Yealink IP Phone Softphones Generic Dial URLs Generic Notification URLs IP Addresses IP Phones Placing a Call Caller ID Lookup Call Records Daylite Integration Helpful Hints Spotlight on Innovation Phone Amego Application Frequently Asked Questions (FAQ) Thank You! Reviews & Comments About Us

Phone Amego can be used to dial CounterPath softphones as described below.

CounterPath X-Lite 4 and Bria 3

To add one of these softphones, Press + below the Telephone Devices table, select the kind of

device you want to add, and then press Attach Device. One of these softphones must be

installed on your computer, but need not be running.

Only dialing is supported at this time due to a bug in reading call status from the current version

of these softphones. I have reported the problem to CounterPath and understand they will

investigate the issue. If you would like to help, please add your comments here.

Feedback to Mac Softphone Makers

We understand you want to make the best softphone in the world, great!  Your softphone will

seem crippled to Mac users if doesn't integrate with Apple's Address Book, iCal, and other CRM

software. Phone Amego can do this for you, but you need to provide a few basic things:

(1) A way to dial a call via AppleScript or by processing a URL sent to an internal HTTP server.

(2) A way to send touch tones during a call.

(3) A way to read call status and ideally be notified when the call status changes.

(4) A way to Answer or End Call.

By letting a computer automate the things a human can do, Phone Amego can do the rest.

Comments or questions are welcome. Thank you.

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