Phone Amego User's Guide

Sending Touch-Tones

        Introduction Description Configuration Bluetooth Google Voice Landline VoIP Placing a Call Looking up a Phone Number Dialing Sending Touch-Tones Dialing an Extension SIP-URIs Keyboard Shortcuts Caller ID Lookup Call Records Daylite Integration Helpful Hints Spotlight on Innovation Phone Amego Application Frequently Asked Questions (FAQ) Thank You! Reviews & Comments About Us

If you are accessing an interactive voice response system that asks you to enter a code, pressing

Command-Dial will cause Phone Amego to send touch tones instead of initiating a new call.

This same technique can be used anywhere Phone Amego allows you to dial. If you have a saved

access code you would like to enter, you can select that text and hold Command as you right

click to invoke the "Dial with Phone Amego" application service.

Touch-Tone URLs

Phone Amego recognizes URLs of the form <touchtone:ddd> to send a sequence of dialing

characters as touch-tones. If you use touch-tones frequently to send codes to a conference

bridge or voicemail system, you can create a simple document or web page with clickable links to

send these codes.  For example:

<a href="touchtone:123#">Send Access Code</a>

Will display a link like this: Send Access Code.

Clicking on this link will cause Phone Amego to dial the corresponding touch-tone sequence. With

a little ingenuity, you can replace those "quick reference guides" or "cheat sheets" with clickable

documents.

Interactive Touch-Tone Response

If you want to dial some digits spontaneously:

(1) Open the call window (Control-Shift-C)

(2) Type the digits you want to dial on your numeric keypad (or keyboard)

(3) Press Command-Enter.

Phone Amego will send the keys you pressed as touch tones, clear your previous input, and

leave the Call Window open ready to send more. With the Call Window active on your desktop

and a call already in progress, you can use the numeric keypad on your keyboard as a telephone

keypad. Just press Enter to send any digits you type. If Phone Amego cannot tell a call is in

progress, you'll need to press Command-Enter so Phone Amego will know to send touch tones

instead of starting a new call.

If you have selected Disconnect During Call to allow a Bluetooth headset to work with your

iPhone, you will not be able to send touch tones while Phone Amego is disconnected from your

phone.

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