Phone Amego User's Guide

Frequently Asked Questions

        Introduction Description Configuration Bluetooth Google Voice Landline VoIP Placing a Call Caller ID Lookup Call Records Daylite Integration Helpful Hints Spotlight on Innovation Phone Amego Application Frequently Asked Questions (FAQ) FAQ 2 - Bluetooth FAQ 3 - Other Tools FAQ 4 - Phone Amego Thank You! Reviews & Comments About Us

Q: Do I need to jailbreak my phone to work with Phone Amego?

A: No. This guide includes detailed instructions on how to configure Bluetooth on your phone

and your Mac.

Q: Does Phone Amego work with iPhone?

A: Yes. It supports inbound Caller ID and outbound dialing when paired with an iPhone. You may

be able to use your Mac as a Hands-Free speaker phone with some limitations (Mac OS X is not

optimized for Bluetooth audio). Since Phone Amego uses the "Handsfree Gateway" to connect

with iPhone, you cannot use a Bluetooth headset and Phone Amego at the same time without

some compromise. See Hands-Free Speakerphone.

Phone Amego uses a fairly small set of Bluetooth capabilities to reduce its compatibility exposure.

• Request call status to notice incoming calls.

• Dial outgoing calls.

• Detect when a device moves in or out of Bluetooth proximity.

• Route audio between your Mac and phone as selected.

This simplifies the design and avoids a large number of special case work arounds and bugs. SMS

is supported through Google Voice which also handles archiving.

Q: Which Bluetooth Cell Phones are Supported?

A: Phone Amego works with Bluetooth phones that recognize AT commands using the

HandsFree or Serial Port Profile. This includes many Bluetooth phones such as those by Nokia,

Motorola, Sony Ericsson, RIM BlackBerry, Google Android, and Apple iPhone. I have tested Phone

Amego with these phones:

• Apple iPhone 1G with OS 3.0.1

• Nokia 2760

• Motorola RAZR v3

• Sony Ericsson TM506

• RIM BlackBerry 7290

Customers also report success with these phones:

• Google Android (T-Mobile MyTouch)

• Nokia N82

• BlackBerry Storm 9530

Q: My phone went silent during a call, what happened?

A: The call audio may have been transferred to your Mac which acts as a HandsFree

Speakerphone.  To restore the call audio, reset the "Audio Source" to be your phone, or enable

the speakerphone feature on your handset.

Q: How do I get call audio to play on my Mac?

A: You may need to set your phone to "Accept Hands-Free Always", or select "Speakerphone"

after you have told your phone to dial. See Hands-Free Speakerphone for details.

Q: How do I send out SMS messages through my iPhone?

A: The iPhone does not support sending SMS via Bluetooth at this time. Apple has kindly

provided a web page for feedback here: http://www.apple.com/feedback/iphone.html

Phone Amego supports sending SMS using Google Voice.  There is also a way to receive SMS sent

to your Google Voice number on your desktop.

I am considering adding support for sending and receiving SMS directly for phones which support

the GSM standard.

Q: What happened to the Bluetooth phone to Address Book integration

feature in Mac OS X Tiger?

A: Apple hasn't said why they removed this feature. I can only speculate it was too difficult to

provide a great user experience accross their entire customer base (with so many different

phones to support), and they didn't want the ongoing support burden. If it isn't great, Apple

would rather not do it.

As a smaller independent developer, I can focus on supporting a small number of devices, work

directly with customers to improve the product, and offer more frequent updates.

Q: What's the point of having a Bluetooth phone?

A: You can sync your phone with your computer to automatically transfer your Address Book

contacts and appointments from your calendar.  No cables are needed.  Just have your phone

near your computer and ask it to sync.

You can use your phone as a modem to give your laptop Internet access while you are traveling.

Again, no special cables are needed.

You can use a Hands-Free headset or use your phone with another device like a GPS to have it

call a nearby restaurant you just found.

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