Phone Amego User's Guide

Resolving Service Problems

        Introduction Description Configuration Bluetooth Google Voice Landline VoIP Placing a Call Caller ID Lookup Call Records Daylite Integration Helpful Hints Re-opening the Call Status Window Positioning the Call Status Window Useful Techniques for Handling Calls Using Growl Phone Number Formatting Resolving Service Problems Customizing PA Developer Info Spotlight on Innovation Phone Amego Application Frequently Asked Questions (FAQ) Thank You! Reviews & Comments About Us

Phone Amego offers some additional features to help you see what it is doing and resolve service

problems.

From the Phone Amego window, you can test individual AppleScripts, test having Phone Amego

Find a phone number in your Address Book, and test having Phone Amego Dial a number for

you. If you press the control key and Login from the Google Voice setup sheet, Phone Amego will

display the WebKit window it uses to interact with Google Voice.

If you press Option and click on Attach Device... Phone Amego will list all the services reported by

a selected device.

Reporting and Debugging Unexpected Behavior

If you press and hold Control while selecting Phone Amego from the menu, Phone Amego will

open a log window showing the actual command exchange with an attached telephone device.

From the Phone Amego / Debug Log, you can press Option Send to save the current log as a file

on your desktop (testlog.txt).  From the main Phone Amego window, you can press Option Test

in the AppleScripts box to replay the previously saved log.  I can often use this feature to

reproduce and debug unexpected behavior a user encounters (send testlog).

For advanced users, the Debug Log also allows you to send AT commands to the currently

selected telephone device, re-initialize the device, and clear the log.

◀ Previous   Next ▶