The Mark All button is unavailable.
You must select the text you want to index before opening the Mark Index Entry dialog box. To open the Mark Index Entry dialog box, press ALT+SHIFT+X.
The page numbers in the index don't match those in my document.
If you add, delete, move, or edit index entries or other text in a document, you should update the index. For example, if you edit an index entry and move it to a different page, you need to make sure that the index reflects the revised entry and page number. Try the following solutions:
Display the hidden breaks between sections or pages Your document may contain section breaks or page breaks that are in hidden text format. First, display the hidden text by clicking Show/Hide on the Standard toolbar. Then find and remove the hidden text format.
Note If the Format button is not visible, click More.
After you remove the hidden text format, update the index by clicking in the index and pressing F9.
Instead of the index, I see {INDEX} in my document.
An index is inserted in your document as a field. If you see something similar to {INDEX} instead of the index, the field is being displayed instead of the field results. To view the results for the index, select the entire index field, including the braces {}, and then press SHIFT+F9.