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Make a telephone call
Call a person in the contacts list
- In
Contacts, click the contact you want to
call.
- On the
Actions menu, point to
Call Contact, and then click the phone
number you want to dial.
- Click
Start Call.
- Pick up the phone handset, and then begin your
conversation.
- Click
End Call, and then hang up the phone.
Call someone not in the contacts
list
- In
Contacts, on the
Actions menu, point to
Call Contact, and then click
New Call.
- To have Microsoft Outlook look for a number in the
contacts list, enter a name in the
Contact box.
If the name is in the Outlook contacts list and you've
previously entered a phone number for it, click the phone number in the
Number box.
If the name is not in the Outlook contact list or does not have
a phone number already, enter the phone number in
dialable format or in
international format in
the
Number box.
- Click
Start Call.
- Pick up the phone handset, and then begin your
conversation.
- Click
End Call, and then hang up the phone.
Redial a recently called number
- In
Contacts, on the
Actions menu, point to
Call Contact, point to
Redial, and then click the number you want to
call.
- Click
Start Call.
- Pick up the phone handset, and then begin your
conversation.
- Click
End Call, and then hang up the phone.
Notes
- To keep a record of the call in
Journal, select the
Create new journal
entry when starting new call check box prior to clicking
Start Call. A journal entry opens with the
timer running. You can type notes in the body of the journal entry while you
talk. When you are finished with the call, click
Pause Timer to stop the clock, and then
click
Save and Close
.
- If you omit the country code and area code from a phone number, the
automatic phone dialer uses settings from the
Dialing Options dialog box (on the
Actions menu, point to
Call Contact, click
New Call, and then click
Dialing Options).
- If you include letters in the phone number, they are not recognized
by the automatic phone dialer.