Tiffany has been asked by her supervisor to mentor Toya, a new employee. After two weeks, Tiffany perceives that Toya has many strengths. At the same time she realizes that Toya is careless about details. As you watch and listen to the conversation, consider which of the six human needs discussed in Chapter 1 are likely to be most important to Toya and Tiffany.

The full transcript of Tiffany and Toya's conversation is included in your textbook.