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5.3 Technical support

If you have problems with fxPAINT our technical support is there to help you. But please act as described in subchapter 1 before contacting our technical support. This way you can save a lot of time and our technical support can spend more time on improving the whole system instead of answering the same question a hundred times. Please keep your serial number, system information (hardware and installed software) and a running system with fxPAINT available, if you make a phone call. Please also add the information where exactly the problem occurs. " "fxPAINT doesn't work" is not enough to give the support a clue on where the problem is located.

Written inquiries (please don't forget to add EMail-adress and phone number) including enough postage to send an answer to you should be directed to:

IOSPIRIT Felix Schwarz
z.Hd. Technischer Support
Am Gründla 3
D-91074 Herzogenaurach
Germany

Inqueries by phone (on work days 16-18 o'clock GMT+1) are possible under: +0(0)49 (0)9132/732844

Inqueries by email should be directed to: support@iospirit.de


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