"Toaster Unable to Genlock" Error
Product: Video Toaster, Flyer
Platforms: 2000 3000 3000T 4000 4000T
Problem: When you run the Toaster software, the error message "Toaster Unable to Genlock" occurs:
1) Are you using a multiscan monitor? You need the Sync Strainer, Prevue Technologies. The Toaster removes a sync signal from the Amiga video port which is not used by a single scan monitor such as the 1080/1084 series, but is required by multiscan monitors. The Sync Strainer regenerates this signal.
2) Bad input or bad sync between inputs. Test with no connectors on inputs 1-4, or direct from camera to input 1.
Check cables and connectors, and check that all video sources are in sync as they arrive at the Toaster inputs.
3)Remove anything plugged into the Amiga parallel port and try again. Certain printers,
scanners, and in some cases, printer switchboxes, will cause a "TUTG" or a "Toaster Not Responding" error.
4) The Toaster card is not seated in slot properly (all models), or not in correct slot (A3000 or A4000). Check the manual for
your system to be sure that you have the Toaster in the video slot, and not in an ISA (PC compatible) slot. Remove and reseat the
Toaster card.
5) Computer RGB monitor not snugly connected. Check that the computer monitor cable is snug at both ends, and that the cable
is in good condition. Try another cable, if necessary.
6) Computer RGB monitor is faulty. Try a known good RGB monitor.
7) Another genlock device is connected to the system. Genlocks for the Amiga, such as AmiGen, MiniGen, SuperGen,
Scanlock, etc, always want to take control of the computer's video timing. So does the Toaster, because it is also a
genlock device. You should not attempt to connect an external genlock to a Toaster-equipped Amiga. In some instances,
the computer will not even boot with such a configuration, but more commonly, you will get the Toaster Unable to Genlock error.
Note: Scanlock had an adapter that allowed for use on the Toaster system. This was an extra cost option, and very few were made.
8) In A3000: Toaster card may be touching the top of the computer case. Place a non-conductive insulating material
between the Toaster card and the top of the case. A full-length
anti-static bag would do the job just fine.
9) In A4000: card may be touching the A4000 RAM. Be sure card is supported at front of CPU by slot guides. If necessary,
place a nonconductive material between the Toaster card and the A4000 RAM.
10) On VT4000: jumpers may not be set properly for the model Amiga in which the Toaster is installed. Consult the manual to
get proper jumper settings for A2000/A3000, or for A4000.
11) If, after the attempt to run the software, you also have the symptom of a green tint on Workbench screen, you have the
wrong software installed, for the version of Toaster card. Toaster software in version 3.1 came in two flavors: for the
VT2000 (original Toaster) or for the VT4000. The install sets are easy to differentiate. If the disk has "System 4000" or "For
the Video Toaster 4000" on the label, then the set is for the VT4000; otherwise it is for the VT2000. Toaster 4.1 detects
both the system hardware and the version of Toaster card, and so should not be subject to such problems, except on those occasions
when a user installs with one type of card, and then switches Toasters.
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