The Big KiSS Page Important Notice
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Problems with the AOL Browser

The most common bug report we get is from AOL users who can't download LZH files. (LZH is the file format used for KiSS dolls.) Unfortunately, there is absolutely nothing I can do to fix this problem because it's not a problem on our server. It's a problem with the AOL browser.

What it comes down to is something called MIME-types. Each different type of file (EXE, GIF, ZIP, etc) is a different MIME-type. MIME is an acronyn for... um... something or other. Some technical thing.

Anyway, it's these different MIME-types which tell your browser what to do with each file. They tell it whether it should display them to the screen as text or as a picture image or save to disk and so on. When your browser asks a website for a file, the website tells the browser what kind of MIME-type the file is going to be before sending it. It always sends this information.

The problem is that an earlier AOL browser completely ignored the MIME-type information sent to the browser and just referred to its on internal list of MIME-types to decide what to do. Since the LZH file format is not widely used outside of Japan, the AOL browser didn't know about that MIME-type and tried to display it to the screen as text which is pretty useless.

I've been told that the most recent browser from AOL can handle MIME-type information so, if you're using an AOL browser and can't download KiSS dolls properly, you might be using the old browser and need to get the upgrade from AOL. If that still doesn't work, try using a different browser.


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