Product line

VL400 INTEL INF UPDATE SOFTWARE FOR Win95/98/2000 Chipset support

Version

Intel version number: Version 2.3 Production Release build 0020

HP version number: ITL2320

Overview

The Intel(R) Chipset Software Installation Utility installs to the target system the Windows* INF files that outline to the operating system how the chipset components will be configured. This is needed for the proper functioning of the following features:

Core PCI and ISAPNP Services
AGP Support
IDE/ATA33/ATA66 Storage Support
USB Support
Identification of Intel Chipset Components in
Device Manager

System requirements

One of the following operating systems must be installed on the system:

Windows 95 4.00.950 (Original release)
Windows 95 4.00.950a (OSR1)
Windows 95 4.00.950b (OSR2Without USB Supplement)
Windows 95 4.00.950b (OSR2.1With USB Supplement)
Windows 95 4.00.950c (OSR2.5With or Without USB Supplement)
Windows 98 4.10.1998 (Original release)
Windows 98 Second Edition 4.10.2222 (Original release)
Windows Millennium 4.90.2419 (Beta 2)
Windows 2000 5.00.2195 (Original release)

To verify which operating system has been installed onto the target system, follow the steps below:

Click on Start.

Select Settings.

Select Control Panel.

Double-click on the System icon.

Click on the General system properties tab.

Verify which OS has been installed by reading the System information.

The software should be installed on systems with at least 32 MB of system memory.

There should be sufficient hard disk space in the <TEMP> directory (typically C:\WINDOWS\TEMP) of the system on which this software is installed.

VERIFYING INSTALLATION OF THE SOFTWARE

Run Device Manager to verify the correct installation and usage of the INF files.

For Windows 95, Windows 98, Windows 98 Second Edition, and Windows Millennium:

1	Click on Start.
2	Select Settings.
3	Select Control Panel.
4	Double-click on System icon.
5	Click on Device Manager tab.
6	Click on View Devices by Connection button.
7	Click on Plug and Play BIOS, or Advanced Configuration and Power Interface (ACPI) BIOS.
8	Click on PCI bus.

For Windows 2000:

1	Click on Start.
2	Select Settings.
3	Select Control Panel.
4	Double-click on System icon.
5	Click on Hardware tab.
6	Click on Device Manager button
7	From the View menu, select menu item Devices by connection.
8	Click on Standard PC, or Advanced Configuration and Power Interface (ACPI) PC.
9	Click on PCI bus. After the Device Manager is launched as described above, check the descriptions for the following entries: Intel(R) 815 Chipset: Intel(r) 82815 Processor to I/O Controller - 1130 (UNOFFICIAL NAME) Intel(r) 82815 Processor to AGP Controller - 1131 (UNOFFICIAL NAME)
10	Click on PCI bus. After the Device Manager is launched as described above, check the descriptions for the following entries: Intel(R) 815 Chipset: Intel(r) 82815 Processor to I/O Controller - 1130 (UNOFFICIAL NAME) Intel(r) 82815 Processor to AGP Controller - 1131 (UNOFFICIAL NAME) NOTE: Device Manager will display only the names of devices currently detected in the system.

IDENTIFYING THE SOFTWARE VERSION NUMBER

The version of the software included in the distribution package is specified in the file whatsnew.doc.

The version of the software included in the distribution package can also be identified by examining the following registry location:

Key name: \\HKEY_LOCAL_MACHINE\Software\Intel\InfInst
Value name: version

TROUBLESHOOTING

It is assumed that the system requirements in Section 2 above have been satisfied.

Issue: System locks up during Device Manager Remove or during restart.

Solution: System lockup can occur during Restart as a result of several possible system issues. In the event of system lockup, restart the machine and view Device Manager. If devices are listed properly and the system experiences no further problems, then the .INF file restore process was successful. If devices are not configured correctly, try re-running the procedures outlined in installation Section.

If this does not fix problems or further problems are experienced, reinstall the operating system.

Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find one of the following files: ESDI_506.pdr

Solution: Click Browse in the dialog box where this problem occurs, locate the <Windows>\System\IOSubsys directory and click OK. The system should be able to locate this file in this directory and continue re-enumerating for the new devices.

Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find one of the following files:

UHCD.SYS USBD.SYS USBHUB.SYS

Solution: Click Browse in the dialog box where this problem occurs, locate the <Windows>\System32\drivers (for Windows 98) -or- <Windows>\System (for Windows 95) directory, and click OK. The system should be able to locate this file in this directory and continue re-enumerating for the new devices.

Issue: During setup, installation stops and prompts for one of the following files: UHCD.SYS USBD.SYS USBHUB.SYS

Solution: Ensure that the Windows 95 USB Supplement has been installed prior to running the Intel(R) Chipset Software Installation Utility setup program.

Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find the following file: isapnp.vxd

Solution: Click Browse in the dialog box where this problem occurs, locate the <Windows>\System directory, and click OK. The system should be able to locate this file in this directory and continue re-enumerating for the new devices.

Issue: After performing the silent install, the HKLM\Software\Intel\InfInst key was not created or the data of the value "install" is not "success".

Solution: This is caused by one of the following scenarios: - The current system does not contain a supported operating system, or - The current system does not contain a supported chipset.

Verify the System Requirements

Changes

None (First release on VL400)

Fixes

None (First release on VL400)

Known issues

During setup, some localized versions of the software may display a welcome screen with incomplete text. This has seen when installing the German and Japanese versions of the software.

This software will install the ICHxSMB.INF file on systems running Windows 98 Second Edition, even though the SMBus device is natively supported by the OS. This is done to allow the easy update of any future SMBus driver.

During the Windows setup stage, the USB keyboard and mouse may not be accessible. This is because the legacy USB driver may be inactive when Windows enters the GUI mode. There is a small window of time when it may not be possible for the system to accept user input. Since the Chipset Software Installation Utility may cause prompts during the Windows setup stage, it should be ensured that the system BIOS support for legacy USB keyboard and mouse is enabled.

When the Chipset Software Installation Utility is run on a system with Windows 95 Original Release, the Device Manager may report a memory resource conflict. This conflict involves the resources allocated to PCI cards that are located behind a PCI bridge. The operating system incorrectly reports a memory conflict even though the memory resources in question are fully contained within the PCI bridge aperture. This appears to be a known issue with the Windows 95 operating system. The Chipset Software Installation Utility operation has no effect on this issue.

Older revisions of the Intel(R) LANDesk Software Package may cause a Device Manager warning when installed on a system after the Chipset Software Installation Utility has been executed on the system.

Known limitations

None.

Stability impact

None.