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Print Quality Could Be Better

If you are having print quality problems, first run Test Printing. Then click the caption under the illustration that best resembles your printout.

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Horizontal banding

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Vertical misalignment or banding

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Color gaps

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Incorrect or missing colors

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Blurry or smeared printout

Horizontal banding

Try one or more of these solutions:

  • Make sure the printable side of the paper is face up in the sheet feeder.

  • Select Automatic mode in your printer driver. If you are using Windows 95 or 98, you can activate Automatic Mode now.

  • Make sure the Maximum Printable Area setting in your printer driver is turned off. When this setting is on, banding may occur in the expanded area.

Vertical misalignment or banding

Try one or more of these solutions:

  • Make sure the printable side of the paper is face up in the sheet feeder.

  • Turn off the High Speed setting in your printer driver. For instructions, see the printer driver's online help for Windows. For Macintosh, see Using the Advanced settings.

  • Run the Head Cleaning utility to clear any clogged ink nozzles. For Windows 95 or 98, you can start the Head Cleaning Utility now.

Color gaps

Try one or more of these solutions:

  • Make sure your paper is not damaged, dirty, or too old. Also, make sure the printable side of the paper is face up in the sheet feeder.

  • Select Automatic mode in your printer driver. For Windows 95 and Windows 98, you can activate Automatic Mode now.

Incorrect or missing colors

Try one or more of these solutions:

Blurry or smeared printout

Try one or more of these solutions:

  • Select Automatic mode in your printer driver. For Windows 95 and Windows 98, you can activate Automatic Mode now.

  • Set the adjust lever to the "+" position, and make sure the Media Type setting is set correctly in your printer driver.

  • If the paper is curled toward the printable side, flatten it or curl it slightly toward the opposite side.

  • Remove each sheet from the output tray as it's printed, especially if you're using transparencies.

  • If you're printing on glossy media or transparencies, place a support sheet (or a sheet of plain paper) beneath the stack. Or load one sheet at a time.

  • Run the Head Cleaning utility. For Windows 95 and Windows 98, you can start the Head Cleaning Utility now.

  • Ink may have leaked inside the printer; wipe the inside of the printer with a soft, clean cloth.

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