How to Reach Us

Customer Service

Our online discussion group is available 24 hours a day to exchange experiences, discuss problems or post your questions. We make every effort to reply the next business day:

Updates, news and related products can be found on the product web site:

Service for Paid Customers

Customers who purchased one of our products may also contact us directly. Please have your product activation code ready.

Mailing Address

H&M Systems Software, Inc.
600 East Crescent Avenue
Suite 203
Upper Saddle River, NJ 07458-1846
U.S.A.

Log Files

The help menu contains an entry "Contact H&M's Customer Service" which prepares an email that already contains today's log files generated by StudioLine. In these log files StudioLine logs numerous internal work steps. Should an error occur, analyzing these log files will help us determine the source of the problem. Please chose this menu entry if StudioLine doesn't behave as expected and send us the created email, including a description of your problem.