Win4Lin Trouble Shooting Guide
This guide is to help you identify the cause of any problems
you have using Win4Lin, and hopefully solve them yourselves.
The other documentation sets that are installed along with Win4Lin are:
These should also be consulted.
NOTE: There might be newer versions of this guide (and the
other documetation too.)
The current version of this guide is available on the TreLOS web site's
Trouble Shooting Guide
(http://www.trelos.com/win4lin/docs/ts-guide.html).
If you have a solution to a problem or other helpful information that might
be good to put into this document, please let us know.
Email to support@trelos.com.
If it seems suitable we will put it in the next version.
This guide is divided into specific topics, and assumes that you
have read the other relevant documetation.
The following is a list of all the current topics available.
Table of Contents
- General troubleshooting
- Reporting problems to TreLOS.
- Problems installing Win4Lin
- Problems loading Windows CD
- Problems installing Windows
- Networking problems
- Printing problems
- Problems with Windows applications (installing and running)
Reporting problems
When reporting problems,
along with a description of the problem (please be as detailed as possible),
please supply the following configuration
information with problem reports:
- Linux Distribution Version.
- E.g. Mandrake 6.2, Caldera 2.3, RedHat 6.1
- Windows 95/98 Version.
- Win95 classic, or
- Win95 OSR2, or
- Win98 Original, or
- Win98 Second Edition
- Specific info about the Linux system and hardware.
Provide the output of these commands:
- cat /proc/version
- cat /proc/cpuinfo
- cat /proc/meminfo
- Specific info about Win4Lin.
Provide the output of these commands:
- cat /var/win4lin/Version
- cat /var/win4lin/dosroot/dos/version.dos
- When problems with loading the Windows CD or installing Windows
also provide the output of these commands:
- grep mki_install_hook /proc/ksyms
- ls -lR /var/win4lin
And all the log files in the directory
"/var/win4lin/log", and the
log file "$HOME/.merge/installwindows.log".
Send the problem report to
support@trelos.com.