http://www.consumer.com/consumer/
This page is a service of the Commonwealth of Massachusetts Office of Consumer Affairs. Anyone with a complaint against a Massachusetts company can file an online consumer complaint form. There is an Ask for Information service - if you have a question concerning Massachusetts consumer rights, fill out the online for an answer. In addition, there are various free consumer publication that can be read online, or even ordered using the online forms. Some titles include twelve credit card secrets banks don't want you to know and how to get a copy of your credit report.