iView PhotoMover Frequently Asked Questions (FAQ)

Is there a difference between uploading one image versus multiple images?
The process for uploading single and multiple images is the same, except that you do not need to reverify the User ID or account details after the uploading of the initial image.

Why is there a difference in file size from the file I uploaded?
There may be a difference in file size due to:

• The MacOS preview image being removed when it's uploaded.
• If the image is not a JPG and the format is not support by the site. PhotoPoint, for example, converts all images to JPG, or
• If your image is larger than the predefined resize option. For example, the image is larger than 640 x 480 and you have the option set for photo website to resize the image to 640 x 480.

What it the maximum size image supported by PhotoPoint?
PhotoPoint supports images upto 2048x2048.

What it the maximum size image supported by Zing?
Zing supports a maximum size of 2 MB per individual file. Most common image types are supported, but converted to JPG.

What it the maximum size image supported by Sony ImageStation.com ?
Sony ImageStation.com will support a maximum size 10 MB per individual file. Most common image types are supported, but converted to JPG.

I uploaded a MacOS Pict file, and I get a blank image. What's wrong?
Most on-line services do not support all formats of MacOS PICT files. Any picture file that has been compressed with QuickTime most likely will not work.
As of 1.0b18 PICT files are converted to JPG to correct this limitation.

When I upload a file and use PhotoPoint e-mail option, the file mailed is smaller. Why?
PhotoPoint resize the image before e-mailing it. It's generally not a good idea to send large attachments via e-mail. 

How long until PhotoMover gives up?
PhotoMover uses a 4 min time out for establishing an internet connections to the host.

And a 3 min. time out, when waiting for responces from a host.

The same Carbon version of PhotoMover will run native on MacOS X and MacOS 9. Under MacOS X you will get the Aqua Interface and better multitasking.

MacOS X Preferences for PhotoMover (File: PhotoMover Settings are stored in the User's Library/Preferences/ directory and are compatible with MacOS 9 Preferences. You may wish to copy your preferences from the Preferences folder of MacOS 9's System Folder to the MacOS X Preferences folder to save you reentering account information.

The Carbon version of PhotoMover requires one of the versions of CarbonLib below. CarbonLib is installed automatically by System 9.0 and higher.

CarbonLib 1.2 Description and Download Info

CarbonLib 1.2 delivers a number of new functionality and features for Carbon-based applications on Mac OS 8.6, all Mac OS 9 releases and Mac OS X.

URL for CarbonLib 1.2: http://asu.info.apple.com/swupdates.nsf/artnum/n11916

OS Required: North American English and International English Mac OS 8.6 or later

CarbonLib 1.0.4 Description and Download Info

CarbonLib 1.0.4 addresses several outstanding customer issues and improves system stability when using Carbon-based applications, such as AppleWorks 6. CarbonLib 1.0.4 allows Apple's developers to write an application with one set of sources deployed across Mac OS 8, Mac OS 9 and Mac OS X systems with minimal effort.

NOTE: If you are running System 8.1, the installer also installs the Navigation Services 1.0.1 library in your Extensions folder.

URL for CarbonLib 1.0.4: http://asu.info.apple.com/swupdates.nsf/artnum/n11673