Resolve duplicate records

You can check for duplicate customers or accounts when you import accounting data into Customer Manager. That way, you avoid keeping two copies of the same records and splitting essential information between the copies. 
  1. On the Customer Manager Tools menu, click Check for duplicates.

    Duplicate records will appear in the Resolve Duplicate Records dialog box. Records preceded by a "#" might have been imported from an accounting program or a customer list.

  2. Select one of the following:
  3. Click OK.