Troubleshoot printing

Nothing happens when I try to print.

Make sure your printer is set up.

To set up a printer:

  1. On the Windows Start menu, point to Settings, and then click Printers.

  2. Double-click the Add Printer icon.

  3. Follow the instructions in the wizard.

    If you want to print a test page, make sure your printer is turned on.

I want to remove the borders from my print job.

  1. On the Outlook File menu, point to Page Setup, and then click Table Style.
  2. Click the Header/Footer tab.
  3. Delete all entries in the Header and Footer boxes.

Print preview is disabled for e-mail messages.

Print preview is not available for HTML formatted messages. You need to change the mail format to plain text.

  1. In the message, click the Edit menu, and then click Edit message.
  2. On the Format menu, click Plain Text.

Note   If you save the message, you will lose any HTML formatting in the message, such as pictures.

My attachment does not print.

Attachments will print only to the default printer. For example, if you have printer A set as the default, and you open a message with an attachment and choose to print to printer B, the message will be sent to printer B, but the attachment will go to printer A.

I want to print only the selected item, but it prints every item.

Be sure that you have selected the Print selected rows option on the Print dialog box.

To print selected items, do the following:

  1. Press the CTRL key, and then select the items you want to print.
  2. Click .
  3. In the Print dialog box, select the option to print only selected rows or columns.

    Note   The text in the Print dialog box may differ due to the printer driver and/or operating system installed on your computer.

  4. Click Print.