I renamed a folder and now all my information is gone.
Customer Manager folders should not be renamed. If a folder is renamed, all of the information stored in the folder might be lost.
If you renamed a Customer Manager folder, rename the folder to the original name, and then re-import or reenter the information.
I moved a folder and now I get an error message when I open the folder.
Customer Manager folders must remain in their original location in the folder list. Move the folder back to the original location.
By default, Customer Manager folders are created in the following order: