About scanning documents

A scanner is used to convert a hard copy of a document into an image file on your computer. You can scan business letters, publications, photographs, or other documents that you want to work with.

Scanned documents are usually saved in the Tagged Image File Format (TIFF, with a .tif extension) on your computer. TIFF is a commonly used format for various imaging programs, including those that scan and fax.

Customer Manager uses Microsoft ePaper for scanning. ePaper has optical character recognition (OCR), which translates images of text, such as scanned documents, into actual text characters. Also known as text recognition, OCR makes it possible to edit and reuse text that is normally locked inside scanned images.

After scanning, you can select text by pointing and dragging diagonally. Then, you can copy and paste the text to another program.