Troubleshoot clips

Finding Clips

I don't see the pictures I imported

Clip Organizer says it can't find a clip

When Clip Organizer cannot locate a file that you have requested, it usually means that the location of the file has changed. You might have moved or deleted the file, or changed your hardware configuration (for example, added a new disk drive or changed the drive volume to a different letter designation).

I can't see animations in the Search side pane

The thumbnails in the Results pane show only the first frame of the animation. To view the entire animation, open the clip in the Preview window.

  1. Click the media clip you want to preview.

  2. Click Preview.

Adding clips to documents

I see a checkered flag icon instead of a clip

When you insert or drag a picture or motion clip into your document, and you do not have a graphics filter installed for that clip, you may get an image of a checkered flag instead.

Please make note of the information in the accompanying dialog box, which will explain why your request was not processed and point you to solving the problem.

Editing clips

I ungrouped my clip and I can't select all the pieces

Many of the draw-type clips in the Clip Organizer are metafiles (.wmf files). If you want to edit part of a metafile — change the color of a shape, for example — it's best to selectively ungroup the part you want to edit instead of converting the entire clip into individual drawing objects. That way, you avoid separating the clip into numerous lines and shapes that are difficult to manage.

If you do convert a metafile into individual drawing objects, you can restore the individual objects to one clip by selecting all the pieces and then grouping them.

To do this, on the Object toolbar, click Select Objects . To select all the clip's pieces, hold down the mouse button and draw a square around the entire clip. On the lower right corner of the object border, click Group Group.