I can't find the envelope size that I need
Your envelope might be a nonstandard size. To increase your chance of printing your special-sized envelope correctly, follow this procedure.
Note Many printer drivers do not support custom paper sizes. You might need to try some of the envelope sizes that your printer does support and adjust your layout accordingly.
Text or graphics don't print in the right place on my envelope
Text or graphics might appear misplaced for any of the following reasons:
The selected envelope size doesn't match the selected paper size
If the envelope size you chose doesn't match the selected paper size, choose which of the two sizes you want Publisher to use when you print your envelope.
Do one of the following:
Have Publisher use the selected envelope size regardless of the selected paper size
Have Publisher use the selected paper size regardless of the selected envelope size
The orientation and placement are incorrect
If text and graphics are placed incorrectly on the envelope or miss the envelope entirely, follow this procedure to ensure correct orientation and placement.
Note To use Publisher's default settings again, click the Print envelopes to this printer using these settings box to clear it.
The page is not set up correctly for envelopes
Your envelope's size setting might not match the paper size setting, so some text might be off the page.