Troubleshoot Passport problems

I forgot my Passport user name or password.

Click the following link and follow the steps on the pages that appear.

Note  The hyperlink in this topic goes to the Web. You can switch back to Help at any time.

I can't log on to Passport.

I can't log off of Passport.

The server that you logged on to using Passport authentication may be down and is unable to log you off. Try to log off again later.