Renew/Extend Subscription

To continue to use all the features of Microsoft Office, you need to renew your existing subscription before it expires. This wizard will guide you, step-by-step, through the process of extending your subscription period via the Internet or over the telephone, using either a credit card or a new subscription CD with product key.

If you choose to renew your subscription through the Internet and you are not already connected, the wizard will help you get connected. If you prefer to do it by talking to a customer service representative over the telephone, please note that it may take longer to complete the process.

To renew your subscription with a credit card, select a connection method and continue through the wizard. To renew using a new subscription CD with product key, simply select a connection method and click the appropriate box near the bottom of the screen - you will be required to enter the product key for the new subscription CD in the blank boxes and then continue through the wizard to complete the process.

What happens if you don't renew your subscription?

If your subscription expires before you renew, Microsoft Office will go into Reduced Functionality Mode. In Reduced Functionality Mode, you will not be able to save modifications to documents, or create a new document, and additional functionality may be reduced.

No existing Office files or documents will be harmed, and you can easily get Office out of this mode by following the instructions outlined in the screens presented.