Update your personal customer information

You may update your personal customer information held at Microsoft through the Internet or by telephone. If you choose to update your information through the Internet and you are not already connected, the wizard will help you get connected. If you choose to do it by talking to a customer service representative over the telephone, please note that it may take longer to complete the process.

The information you provide may be used by Microsoft and its subsidiaries to provide you with information about new products and services. If you do not want to receive this information, you may indicate so during the information updating process.

Microsoft will process and store the information in the United States and, if you do not live in the United States, possibly in your country/region of residence. If at any time you would like to ensure that this information is accurately recorded, please contact us. We will promptly correct any inaccuracies.

To understand more about the Microsoft Office Privacy Policy as it applies to this product and to find information on how to contact the Customer Service Center nearest you, click the link below.

Office Activation Wizard Privacy Policy

Microsoft asks that you activate your product so that we may verify that your installation is done with a genuine Microsoft product. When you activate your product, no personal information will be sent to Microsoft; activation may be completely anonymous. The only information you are required to provide to activate the product is your country/region.

During activation the Office Activation Wizard creates a unique hardware identification that represents the configuration of the PC at the time of activation. The hardware identification does not include any personal information, any information about software or data that may reside on your PC, or any information about the specific make or model of your PC. The hardware identification identifies only the PC and only for the sole purpose of activation. The Office Activation Wizard can detect and tolerate changes to your PC configuration. Minor upgrades will not require re-activation, but if you completely overhaul your PC you may be required to activate again.

During activation you may also provide your name and other contact information if you want to register your product with Microsoft. If you choose to register your product, the information that you provide will be securely stored by Microsoft and will be protected from disclosure to third parties without your consent.

If you choose to register you will have the opportunity to decide whether you want to receive special offers. If you select the option "Receive offers from Microsoft" during activation, Microsoft will send you information about Microsoft products and services. If you do not want to receive this information, do not select the "Receive offers from Microsoft" option.

If you select the option "Receive offers from Microsoft on related third-party products and services" during activation, Microsoft will carefully select other companies to send you information. If you do not want us to do this, do not select the "Receive offers from Microsoft on related third-party products and services" option.

To ensure that the information you provide to Microsoft through the Activation Wizard is correct, you can review and update this information by contacting Microsoft at any time. In some Microsoft Office products you may use the Activation Wizard to do this on the Internet or by telephone. If these options are not available to you, you may update or change any information you provided by sending your Product ID (found in the Help menu, About command) and changes you would like made to the address below. We will update your information to reflect any corrections or changes you would like to request. It is important that you include your Product ID so that we may accurately identify your activation record.

If you believe that Microsoft has not adhered to these privacy principles, please notify us by postal mail at the following address

Microsoft 
Attn: Microsoft Product Activation
One Microsoft Way
Redmond, Washington 98052-6399
USA

We will use commercially reasonable efforts to promptly determine and correct the problem.