Troubleshoot Forms

When I click the Submit button, nothing happens.

Make sure you specified a form handler

  1. In Page view, right-click the form, and then click Form Properties on the shortcut menu.

  2. From here you can send information to:

    You can also write a custom script to specify how to save your form results.

Make sure the button is set as a Submit button

  1. Double-click the Submit button.

  2. Make sure that Button type is set as Submit, and not Normal or Reset.

When I click the Submit button, all the text I typed inside the form disappears.

It is possible that your Submit button is set as a Reset button.

  1. Double-click the Submit button.

  2. Make sure that Button type is set as Submit, and not Reset.

How do I get the results I saved to a file on my server?

  1. In Microsoft FrontPage, open the web site.
  2. Go to the _private folder. (This is the default folder where your form results will be sent. If you configured your form to save to a different folder, browse to that folder.)

    Tip

    When you are configuring your form results to be saved to a file, keep the default folder that FrontPage sets up for you, _private, which is a hidden folder. Otherwise, site visitors may be able to browse to the folder where you keep your form results.

I keep getting an error message that tells me to contact my Webmaster.

My form fields won't display.

Does your Internet Service Provider have Microsoft FrontPage Server Extensions installed?

Are your form fields contained within a form?

When you want to create a form, FrontPage inserts a rectangular area outlined with a dashed line where you can add text and form fields. If your form fields are not inside this rectangular area, they won't work.

  1. In Page view, click the form field that is outside the rectangular area.

  2. Drag it inside the dashed line.