Mail Handling Options

To modify the Mail Handling options select the tab and then the Options link under the Mail Handling title.

Forwarding

This option enables you to forward your email to another account. This would be useful if you were working from home and wanted your mail forwarded to your personal email account. The options are:

 

Option

Descripton

Do not forward

Do not perform any forwarding. Messages are simply delivered to the mailbox.

Forward and keep

Mail is forwarded to the address given in the box beneath these options. A copy remains on the server so that it can be downloaded again from another location (e.g. forward to the user when away from the office, and allow them to retrieve the mail later from their office).

Forward and delete

Mail is forwarded to the address given in the box beneath these options. After forwarding the message is deleted from the server. You can forward mail to more than one address by seperating each address by a semi-colon.

Auto Response method

The Auto response method allows you to send a reply whenever your mailbox receives an email (e.g. a message saying “Your message is being dealt with and you will receive a response shortly”).

When Out of Office

This condition allows you to tell FTGate whether you are in or out of the office. The conditions, and their meaning are as follows:

 

Option

Description

Show as here

This is the normal state. Also, if you are a member of an FTGate round robin group, you will receive your share of the groups messages.

Show as out

This state is only really relevant for members of an FTGate round robin group. In this state you are temporarily removed from the group, so that no group messages queue up in your mailbox.

Show as out and send the following message

This is the same as 'Show as out' with regard to FTGate round robin group members.

 

It also has a general use in that a message can be sent to the sender of any messages that FTGate receives for you. The message still queues in the mailbox for you to collect later).

 

If you do not have sufficient privileges to alter any of these parameters, then they will not appear when the page is displayed.