FilterFormula
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7. Comments and Error reports
If you have any complaints, suggestions or if you encounter an error, please
send an email to our address:
ats-graphics@aon.at where you
state the following items:
name (optional, but if you are a registered user and you want to receive
a free error fix upgrade, you should specify it).
-
e-mail address
-
registration number only if you are a registered user, if not, you can
also send an email.
-
your suggestions and complaints,
or, in case of an error -
a complete error description, that is
-
type of error (e.g. protection violation, etc.), or an exact description
of a malfunction (what it should do and what it really does).
-
software and version on wich it is used (e.g. Photoshop, PaintShopPro,
...)
-
hardware equipment (manufacturer, amount of RAM installed, operating system)
-
FilterFormula build number (to be found by pressing the "About" button)
-
the complete source code of the filter
-
type (RGB, layered or only background) and dimensions of the image to be
filtered
-
and (ideally) a complete image where the error appears, as small as possible,
especially if this error appears only on some special images. If it is
not possible to send the image (copyright reasons, size, etc.) please try
to reproduce it on a small picture that you can send us or provide us with
a description how to create an image where the filter does not work.
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